Resource Hub

GBC Assist

Our IT service for students is called GBC Assist, and can help you with everything from how to set up your George Brown email on your phone to resetting your College password.

If you experience technical difficulties you can submit a help ticket or check out the frequently asked questions (FAQs). IT Support is also available 24/7 for Blackboard through the Blackboard EasySoft Support Centre on your dashboard, and by calling 416-415-5000 ext. 4357.

How To's

We've included a few How To's that we think you will find useful as you navigate your online courses at the college. These are things that will come up for you at some point during your semester. There is no avoiding it, but at least now you know where to find the solutions!

When you have a lot of assignments and work to do, it may seem overwhelming.

Here is a quick and easy interactive worksheet to help you break down your assignment into manageable chunks. You can print it off, or type directly into the form and save it.

Download PDF: How to Prepare for An Assignment

Once you've gotten half way through your semester, it might be a good time to reflect and reassess on your study habits. Think about your learning resources and the strategies you're using. This might include your instructor's and tutor's hours, online resources through the Library Learning Commons, advisors, as well as your Student Success teams.

Use this Start, Stop, Continue worksheet to make your plan!

If any of your study habits aren't working for you, you may want to replace them with some of the other study tips we’ve recommended. Keep using any strategies that you find effective, and try new ones that will help you succeed.

Try this after your midterms, or whenever you feel you need to reassess your needs. We've provided a downloadable worksheet for you to use. Type directly into the form, or print it off to use.

Download PDF: How to do a Mid-Semester Check in

In order for all of us to get the best performance of platforms online, we must be mindful of file size when uploading and downloading. Where possible try to limit the size of your file to under 50 MB.

Here are some best practices to ensure you don't use all of your data or bandwidth when uploading and downloading files, while also being respectful of others:

  1. Compress or Zip large files so uploads and downloads will be faster.
  2. Use the options in the program you are working in to save files as a Reduced Size.
  3. Check the image size when embedding into your assignments or presentations. You may be able to get away with lower resolutions with the right level of quality.
  4. Insert a video in a PowerPoint file through a link to YouTube instead of embedding the entire video. This will significantly reduce the file size.
  5. If you have a video to share for your presentation or project, use your OneDrive through Office365 or share a link to your video on YouTube or other video platforms.
  6. If you have a large files to submit for an assignment or project, try uploading during off peak hours.
  7. Consider uploading large files to other resources such as YouTube, or OneDrive for large PowerPoints, PDFs, AutoCAD files, InDesign files, Zips, etc..).

Managing your file sizes isn't only important while you are studying, but is required in many professional organizations. .

Steps to change your password: Visit and log in using your student ID and password.

  1. From the self serve menu, select Change Password
  2. Enter your current password in the Current Password field.
  3. Click on and Review the criteria for your new password
  4. Enter your New password and confirm your New password in each field.
  5. Click OK.

The password change is typically complete within a few seconds, but may take up to a minute. You can view the status of the change request by clicking on View My Requests.

The Tutoring & Learning Centre helps George Brown students obtain the necessary math and writing skills for academic success.

Citation / Style Guides links to online guides and support for style guides.

The International Centre for Academic Integrity is a consortium of institutions dedicated to academic integrity.

The Office of Students Concerns Resolution Services at George Brown College was established to support members of the George Brown community in their efforts to uphold academic integrity.

As a student of George Brown College, you should communicate directly with your instructor, program coordinator, or dean if you have any questions regarding what may be considered academic misconduct.

All of the George Brown Library Learning Commons supports can be found online. Check out these quick links to find what you're looking for:

Search articles, eBooks and streamed videos with the Library Search

Access learning materials for a specific subject or course with the Research Guides 

Review citation examples with the APA and MLA guide

You can also connect with the Library team by Email or at the Library Help Desk

For specific program related questions and the Library, contact your program librarian for more in-depth research help!

Try the Library Online Chat to assist you with your questions.

Monday to Friday: 9am – 10pm

Saturday to Sunday: 11am – 5pm

Campus Stores eText & Supplies

You can easily search, purchase, and download eTexts from the Campus Stores website. Here are four easy methods to find the correct texts:

The easiest way to find your E-TEXT is to search for it. If you type the book title into the search field you will be shown a list of titles that match your search.

All the results are going to be E-TEXTS. The search has been simplified to only show E-TEXTS.

Tip: Create an account or log into your existing one and make sure that all your information is correct. Then you can simply click on SAME AS BILLING ADDRESS under SHIPPING ADDRESS.

MAKE SURE you select EBOOK – No Charge under SHIPPING OPTIONS to ensure that you will not be charged any shipping. You will then be mailed your E-TEXT CODE and you simply follow the instructions in the email to retrieve your E-TEXT.

If there are no listings then there are no E-TEXT assigned for that course. If there is, follow the CHECKOUT instructions above to receive your E-TEXT code.

The second method to find a book for a course is by clicking on the TEXTBOOKS menu option and selecting SEARCH BY COURSE.

  1. Select the CAMPUS where you are taking your course.
  2. Select the TERM that you are taking your course in (ie SPRING / SUMMER 2020). You can then browse the E-TEXTS assigned by course number (ie. B107 – Accounting) and then selecting course you are specifically looking for (ACCT1001 – Accounting Fundamentals I).
  3. Click GO (you can select multiple courses here if you wish) to see which E-TEXTS are assigned to that course.
  4. Checkout. Click on ADD TO CART and then CHECKOUT.

If there are no listings then there are no E-TEXT assigned for that course. If there is, follow the CHECKOUT instructions above to receive your E-TEXT code.

The third way to find the books for your courses is to use the MY COURSE LIST tool.

This allows you to log on with your GBC credentials ( and it will show you a full list of all of your enrolled courses and the books assigned to them.

Select one or all of them and follow the steps to CHECKOUT as above.

In the menu bar, the second option is the E-TEXT section.

You can see all of the most commonly searched E-TEXTS available for general programs like English & Communications. These are NOT SORTED by course code but are an easy and quick way to check to see if your E-TEXT is available.

If you find what you are looking for, then add to your cart and CHECKOUT as above.

If you don’t see your E-TEXT in this list, don’t worry just use one of the other three options to find what you need.

If you are redeeming a Texidium eText, you can download and view the steps to get your text.

Texidium eText Process

Collaboration Platforms

Some instructor may deliver portions of their content and courses a bit differently and may not use Blackboard Learn. You may also choose a different platform to work with your groups on team assignments. Here are some of the most commonly used online platforms and how to get started on them.

If your instructor is using a tool that we haven't covered and you need help, the best thing to do is to visit the site's FAQ section and find all the information you need. You can also connect with your instructor directly and let them know you need support.

Microsoft Teams is part of Office365 and you get for free as a full-time student at the college.

Teams is an online communication and collaboration platform that combines video meetings, live chat, file storage and live collaboration on documents, with the integration of the all of the Microsoft Office applications like Word, Excel, and Powerpoint.

As a GBC student, you also get 1 terabyte of cloud storage!

If you want to learn how to use Office 365 to its fullest, you can find free online training at LinkedIn Learning. George Brown students and staff also have free access to this video tutorial site.

Google Meet is a unified communications service that enables text, voice, or video chats, either one-on-one or in a group. Many students use this as they already have a Google, Gmail, and YouTube accounts. Apps can be downloaded for iOS, Android, and the web.

Try checking out the Google Meet FAQ to help you get started.

Zoom is an online video communication platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

If you are attending a meeting, you do not need to have a Zoom account, just the invitation link. It is free to download to your mobile or desktop device. Check out some tutorials on how to navigate this platform.

Slack is a workplace communication tool, a platform that includes messaging, tools, and files. Slack is an instant messaging system with lots of add-ins for other workplace tools. The add-ins aren’t necessary to use Slack, because the main functionality is all about talking to other people in your group. There are two methods of chat in Slack: channels which is a group chat, and direct message for person-to-person chat.



George Brown College has an easy to use Directory where you can search for staff and faculty. You can even refine your search by using keywords such as the person's first name, last name, department or title.

For a list of frequently called phone numbers and other contact information, visit: How to Contact Us!

Academic Contacts for each program area are listed here, and Student Association Contacts listed here.

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Staying Healthy

Staying healthy is an integral part of your success. Here are some ideas and tips to help manage your Physical, Nutritional, Social, and Mental Health from our service area experts at the college.

Students in a group shot

Accessible Learning & Accommodation

George Brown has services to support students with many types of disabilities. The goal is to meet your needs so that you can participate in all aspects of college life even when you're online.

If you are a student with a disability, your first step is to register with Accessible Learning Services. Once you register, one of our consultants will work with you to talk about how to accommodate your learning needs.

Registration Process

Who can register?

Students who have a permanent or temporary disability or who suspect they have a disability and are awaiting an assessment are eligible to receive academic accommodations from Accessible Learning Services.

Also, temporary accommodations may be available if you experience a serious medical or mental health concern for the first time.

To register, just follow the simple steps outlined below.

Students with verified permanent disability on their OSAP application may be eligible for a $1000 - $2000 Canada Study Grant for Persons with Permanent Disabilities (CSG-PD). If the tuition has already been paid, this money can be used for any purpose, such as rent, food or books. OSAP application is required, but no separate application is necessary
Students with disabilities, who receive OSAP, may qualify for special funding, such as the Bursary for a Student with a Disability (BSWD). Get registered with Accessible Learning Services to find out whether you are eligible. Disability verification and an OSAP application is required, before it is possible to submit a BSWD application for consideration.

Many adaptive technologies are available for FREE through online resources. These include screen readers and voice to text options. Here are some video tutorials to help get you started:

Office 365: Voice Dictation and Read Aloud

Windows 10: Read Aloud

Apple OSX: Speech To Text

Apple iOS: Text to Speech

Android Devices: Read Out Loud

Google Docs: Voice Dictation

Academic Policies


The college has many policies.

You do not need to remember all of them, but you should be aware of and know where to access them if you need to. So make sure you bookmark the policy page on your device so you can easily access it.

Academic Integrity, Academic Code of Conduct and Code of Student Behaviour & Community Standards, and Web Privacy have particular relevance for you, and you should be familiar with the content of these policies. The Office of the Registrar policy also outlines information and processes which are important to all students studying at the college.

Policies are listed in alphabetical order. Key sections (not an index) of each policy are shown with bullets below the main policy name.

Feedback & Understanding

Think about what you have learned in this module and complete the self-assessment below.

After finishing Module 5 I feel I can...

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We hope you find these tools and resources useful in your studies. Come back as often as you need to help you be successful!

If you want to share additional feedback or still have questions not answered in the modules and resource hub, you can connect with the Student Life team here.